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The screen turns to face you before you've even ordered, asking for a tip on a coffee you're about to pay full price for. Should you feel obligated to tip at a coffee counter?

The screen turns to face you before you've even ordered, asking for a tip on a coffee you're about to pay full price for. Should you feel obligated to tip at a coffee counter?

Tip screens have crept from restaurants into quick counter service, and not everyone agrees the same etiquette should apply.

What happened

Point-of-sale tip screens now appear at coffee shops and other counter-service spots that traditionally did not expect gratuities, often defaulting to prompts of 15-25%.

Why people disagree

Some say a small tip is fair for quick, personal service and helps supplement low wages. Others argue tipping should be reserved for table service, and that being prompted before receiving anything feels like pressure rather than genuine gratitude.

What's still unclear

Whether declining a tip prompt actually affects the quality of service, or is treated as a neutral, no-hard-feelings choice by staff.

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